This Privacy Policy describes how WATER SUPPLY LLC ("we," "us," or "our") handles information when you use the WATER SUPPLY Service mobile application ("App"). We are committed to protecting your privacy and being transparent about how your information is used.
Please read this policy carefully before using the App.
When you submit a service request through the App, you may provide:
When you use the Contact Us feature, you may provide:
We do not collect:
Information you enter into the App (service requests, contact messages) is used solely to:
We do not use your information for advertising, profiling, or any purpose beyond delivering the services you requested.
Service request data you enter is stored locally on your device using your device's built-in storage (AsyncStorage). This data does not leave your device unless you voluntarily submit a service request, in which case it is shared with our team solely to fulfill your order.
We do not maintain a user account system. No login, registration, or cloud account is required to use this App.
We do not sell, rent, trade, or share your personal information with third parties for their own purposes.
Your information may be shared only in the following limited cases:
The App uses the following third-party components for technical functionality only — these components do not collect personal data:
No advertising networks, analytics SDKs, crash reporting tools, or tracking libraries are integrated into this App.
The App contains links that open your device's browser (for our website: watersupply.site) or your phone's dialer (for phone calls) or email client. Once you leave the App via these links, the respective website or service's own privacy policy applies. We are not responsible for the privacy practices of external websites or services.
This App is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the App, please contact us immediately at info@watersupply.site and we will promptly delete that information.
We take reasonable measures to protect the information you provide. Service request data submitted through the App is transmitted securely. Data stored locally on your device is protected by your device's own security features (screen lock, encryption).
However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security, and you use the App at your own risk with this understanding.
Depending on your location, you may have the following rights regarding your personal information:
To exercise any of these rights, contact us using the details in Section 10. We will respond to your request within a reasonable timeframe.
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this document and, where appropriate, notify you through the App or our website. We encourage you to review this policy periodically.
Continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: